FAQ – Frequently asked questions

You can book your stay at Camping Vidor directly through our official website using the online request form, or by contacting us via email. After checking availability, we will send you a confirmation or offer with all details.

The booking is considered confirmed only after the deposit is paid within the indicated deadline.

No, Vidor Resort does not have a fixed price list.

Our rates are managed through a Revenue Management system and may vary depending on the travel period, availability, length of stay, accommodation type and current demand.

To receive the most up-to-date price, we recommend checking availability on our website or requesting a personalised quotation by email.

Yes, you can check availability and book directly on our official website. The system guides you step by step through selecting accommodation and dates.

To make a booking or receive a personalised quotation, we kindly ask you to use our website or send us an email.

As our prices vary depending on the travel period, availability and accommodation type, we do not provide quotations by phone. This allows us to check availability accurately and send you a complete and up-to-date offer.

Of course, we are always happy to answer general questions or provide assistance by phone.

Yes, to confirm the booking a deposit of 30% of the total stay amount is required, payable within 7 days after confirmation.

The booking becomes final only after the payment is received.

We accept several payment methods: cash, debit card, Visa, Mastercard, and bank transfer.
Bank transfers must be made in advance so that the payment is credited before departure.

The remaining balance is paid upon departure. If payment is made by bank transfer, it must be credited before check-out.

Yes, you can request changes to your booking, such as travel dates or the number of guests, provided the request is made at least one month before your scheduled arrival date.

All changes are subject to availability. We recommend contacting us as early as possible, especially during high season.

Yes, you can arrive before check-in time and access the campsite. You may wait in the common areas until your pitch or accommodation is ready.
Early check-in is not guaranteed and depends on availability and cleaning schedules.

Check-out must be completed within the scheduled time. If you wish to leave later, you can request a late check-out at reception during your stay.

Availability depends on occupancy on your departure day. If approved, an additional charge will apply according to the current price list.

If you arrive late, please inform us as soon as possible. Your booking remains valid and your accommodation will be kept for you, unless otherwise stated in the booking conditions.

Yes, additional guests can be added depending on the capacity of the pitch or accommodation. Please inform us in advance so we can update your booking accordingly.

Yes, a dog can be added after booking as long as the chosen accommodation allows it. Please inform us as early as possible.

In low season you can request a preference, which we try to accommodate. During high season, specific allocation is not guaranteed for operational reasons.

Yes, you can book without a credit card. The deposit can be paid via bank transfer within the deadline stated in the booking confirmation.

If you cancel more than 30 days before your arrival date, your deposit will be refunded, with a €10 booking administration fee deducted.

If the cancellation is made within 30 days of the arrival date, the deposit is non-refundable.

If you have any questions or special circumstances, please feel free to contact us. We will be happy to assist you.

If you leave before your scheduled departure date, the full amount of the booked stay must still be paid, even if you do not use all the booked nights.

We therefore recommend checking your travel dates carefully before confirming your booking.

Vidor Resort offers three main types of pitches:

Comfort pitches: approx. 50–70 m², suitable for campervans or caravans up to around 7–7.5 metres.
Maxi Comfort pitches: 80–120 m², suitable for vehicles up to approx. 9 metres.
XL pitches: the largest and most panoramic pitches, located in privileged positions.
XL pitches are the most popular due to their space and open views.

If your campervan or caravan is longer than 8 metres, please let us know when booking so we can assign the most suitable pitch.

The main differences are size, vehicle length and pitch location.

Comfort pitches are suitable for smaller campervans and caravans (up to around 7–7.5 metres) with an area of 50–70 m².
Maxi Comfort pitches offer 80–120 m² and are suitable for vehicles up to around 9 metres.
XL pitches are the largest and most panoramic, often in corner positions with open views and extra comfort.

If your campervan or caravan is longer than 8 metres, please let us know when booking so we can assign the most suitable pitch.

Yes, all pitches are equipped with up to 16 amp electricity connection.
Electricity is charged based on consumption.

Yes, you can also stay at Vidor Resort with a tent. A camper or caravan is not required.

Vidor Resort offers different camping packages to suit different holiday styles.

• HAPPY FAMILY Camping

Includes:

Camping stay for 2 people

Up to 3 children under 15 stay free

Free access to the Aquapark for the whole family
Free access to the Sauna World for adults
Mini Club, Otta's World and cinema included
A wide range of family activities

• HAPPY ACTIVE Camping

Includes:

Camping stay for 2 people

Free access to the Aquapark and Sauna World for 2 people
Gym access included

• HAPPY RELAXED Camping

Includes:

Camping stay for 2 people

Free access to the Aquapark and Sauna World for 2 people
2 Vitalis body treatments
1 special dinner for two

For all packages, electricity, gas consumption and tourist tax are not included. The packages are not valid on the day of departure.

Arrival with campervan or caravan is possible from 12:00 to 19:00.

Yes, all pitches have a drinking water connection.
Wastewater drainage is available on all pitches in summer, while in winter it is only available on XL pitches.

Yes, free Wi-Fi is available throughout Vidor Resort, including all pitches.

No, the HAPPY FAMILY package is not always mandatory.

It is required only in certain periods, while in other times it can be added optionally.

It includes access to the Aquapark for the whole family and the wellness area for adults (fitness area excluded).

Yes, awnings, gazebos and tents are allowed as long as they remain within the pitch and are used safely according to weather conditions.

Yes, dog fences are allowed as long as they remain within the pitch and do not disturb other guests.

There is a fee per dog, charged according to the Vidor Resort price list.

There are no limits on the number or size of dogs, as long as they are responsibly managed.

Yes, ground sheets under the awning are allowed as long as they remain tidy and within the pitch boundaries.

Yes, internal roads are wide and designed for easy manoeuvring of large campervans and caravans.

No, night entry is not allowed in order to ensure the rest and tranquillity of other guests.

Yes, visitors are allowed for up to approximately 1 hour. After that, an additional charge may apply according to the Vidor Resort price list.

Yes, an additional car can be parked depending on availability and reception instructions.

Yes, you can leave your camper or caravan on the pitch and leave with your car.

Yes, Vidor Resort offers private bathrooms in different types, including shower, jacuzzi and luxury options, subject to availability.

Yes, the sanitary blocks include children’s facilities with smaller toilets and sinks.

Yes, there are coin-operated washing machines and dryers available.

Yes, fridges ore frezeers are available for rent next to the reception building, subject to availability.

Yes, gas is available via the internal system or gas bottles sold at the Vidor Resort market.
The empty bottle must be returned when exchanging.

Yes. Vidor Resort is an ideal destination for guests travelling with a campervan, caravan, van or tent.

The pitches are spacious, the facilities are modern and comprehensive, and the location in the heart of the Dolomites allows you to enjoy nature without giving up comfort.

Guests also have access to the Vidor Aquapark, making the resort an excellent choice for families and for anyone looking to relax after a day outdoors.

Yes, all pitches are equipped with a TV connection. Italian digital terrestrial television is available together with a selection of international channels for foreign guests.

The Vidor Resort campsite is ideal for families, couples, groups of friends, outdoor enthusiasts and anyone looking to combine the freedom of camping with the comfort of a resort in the Dolomites.

Choosing a pitch at Vidor Resort means enjoying the beauty of the Dolomites without giving up comfort. Spacious pitches, modern facilities, an Aquapark, wellness centre, restaurants, pizzeria, bar, market and many family-friendly services make it an ideal destination for an outdoor holiday.

Yes. Vidor Resort is especially popular with families thanks to its spacious pitches, Aquapark, playgrounds, children's entertainment (during selected periods), family-friendly facilities and easy access to nature.

Yes. Vidor Resort is also an excellent choice for couples looking to relax in the Dolomites. The wellness centre, restaurant and the surrounding mountain landscape offer plenty of opportunities for a peaceful and enjoyable holiday.

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It depends on the season. During low season, the campsite offers a peaceful and relaxing atmosphere. In high season and holiday periods, the resort is livelier due to the higher number of families and organised activities.

Vidor Resort combines the freedom of camping with the facilities of a full-service resort. Spacious pitches, an Aquapark, wellness centre, restaurants, pizzeria, bar, market and a wide range of services create a unique holiday experience.

During winter, the resort also offers a ski-in/ski-out location with direct access to the ski slopes, allowing guests to enjoy the mountains without using their car.

This combination of nature, comfort, premium facilities and an exceptional location makes Vidor Resort a unique destination in the Dolomites.

Yes. Once you arrive at Vidor Resort, you can enjoy your entire holiday without moving your camper. The resort offers an Aquapark, wellness centre, restaurants, pizzeria, bar, market, entertainment (during selected periods) and many other services. Hiking trails, cycle paths and ski lifts are also easily accessible from the resort.

The Vidor Resort campsite is ideal for families, couples, groups of friends, outdoor enthusiasts and anyone looking to combine the freedom of camping with the comfort of a resort in the Dolomites.

Vidor Resort offers a wide range of accommodations including Nature Lodges, Chalets, mountain huts, Luxury Bilo, Luxury Trilo and other apartments. They differ in size, style, capacity (from 2 to 8 guests) and location.

Some apartments are also located in the centre of Pozza di Fassa.

The choice depends on the number of guests, holiday style and preferred location. Some units are more exclusive like Nature Lodges, while others are ideal for families like Luxury Trilo apartments.

Each accommodation includes detailed descriptions.

Accommodations can host between 2 and 8 guests, depending on the chosen type.

No, most accommodations are located inside the resort, but some apartments are also available in the centre of Pozza di Fassa.

Vidor Resort offers two optional packages for guests staying in apartments and glamping accommodations:

HAPPY FAMILY Glamping includes access to the Aquapark for the whole family, access to the wellness area for adults, and a wellness kit for each adult consisting of a bathrobe, sauna towel and slippers.
HAPPY FAMILY VIP includes everything in the HAPPY FAMILY Glamping package, plus an All You Can Eat breakfast for the entire stay.
Depending on the season, these packages may be optional or mandatory during certain high-season periods.

No, the HAPPY FAMILY package is not always mandatory.

It is required only in certain periods, while in other times it can be added optionally.

It includes access to the Aquapark for the whole family and the wellness area for adults (fitness area excluded).

Yes, Vidor Resort also offers apartments in the centre of Pozza di Fassa for guests looking for a more independent stay.

Apartments are available during the opening season of Vidor Resort, when the campsite is also open.

In high season, stays are usually 7 nights (Saturday–Saturday or Sunday–Sunday). In low season, stays from 3 nights are possible depending on availability.

No, access to the Aquapark is not always automatically included.

It is available only if you book a specific package such as HAPPY FAMILY or VIP, depending on the period.

Yes, all units have fully equipped kitchens including hob, fridge, dishwasher, microwave and kitchenware.

Yes, all accommodations include one or more private bathrooms depending on the unit type.

Bed linen is always provided. Towels are available on request and may be included or charged separately depending on the booking.

Yes, all accommodations include free Wi-Fi.

Do the accommodations have TVs?

Yes, all units include a dishwasher.

Yes, all accommodations include a microwave.

Some accommodation types also include an oven. This depends on the specific unit and is always indicated in the description.

Yes, all units include a coffee machine and moka pot. Some accommodations also offer additional coffee machines depending on the unit type.

Yes, pets such as dogs and cats are welcome in most Vidor Resort accommodations. Please let us know when booking so we can check whether your chosen accommodation allows pets.

No, pets are welcome in most accommodations, but not all. Please check availability when making your reservation.

Yes, an additional fee applies for each pet according to the Vidor Resort price list.

For your dog's wellbeing and out of respect for other guests, we recommend not leaving your dog alone in the accommodation for extended periods, especially if it may bark or become distressed.

Pets are welcome at Vidor Resort, but they are not allowed in certain areas such as the Aquapark, wellness centre and other restricted areas for hygiene and safety reasons.

The best choice depends on your dog's size, the number of guests and your preferences. Our team will be happy to recommend the most suitable pet-friendly accommodation for your stay.

Check-in is available from 3:00 pm or 4:00 pm, depending on the accommodation booked. The exact time is indicated in your booking confirmation.

Check-out must be completed by 10:00 am on the day of departure.

Yes, late check-out is available subject to availability and for an additional charge. Please contact reception during your stay.

It depends on the season. During high season, many accommodations have fixed weekly stays starting on Saturday or Sunday. In low season, more flexible arrival days are usually available.

Yes. The kitchen must be left clean and tidy before departure. Otherwise, an additional €100 cleaning fee will be charged.

Yes, additional cleaning services are available on request for an extra charge. Please contact reception.

Yes, bed linen and towel changes are available during your stay for an additional charge.

The final cleaning covers the general cleaning of the accommodation carried out by our staff after your departure.

However, guests are required to leave the kitchen clean and tidy, with dishes, pots and kitchen utensils washed. If the kitchen is not left in an acceptable condition, an additional cleaning fee of €100 will be charged.

No. Some rooms are located in the main building, while others are in the two nearby annex buildings, just a short outdoor walk away. All guests have access to the same resort facilities.

The main difference is their location. Rooms in the main building provide direct access to the reception, restaurant, Aquapark and wellness area, while rooms in the annex buildings require a short outdoor walk to reach the resort's main facilities.

Hotel rooms can be booked with Bed & Breakfast or Half Board, depending on your preferences and availability.

Half Board includes an All You Can Eat breakfast and dinner at the Vidor Resort restaurant. Drinks are not included.

Yes. Subject to availability, you can add the Half Board dinner or book a table at the resort restaurant and order from the à la carte menu.

Every hotel stay includes:

free access to the Aquapark for the whole family,
access to the wellness area for adults,
access to the gym for adults.
These services are included throughout the year for the duration of your stay, but they are not available on the day of departure.

Yes. All hotel rooms are cleaned and serviced daily to ensure a comfortable stay throughout your holiday.

Yes. Towels are changed daily during your stay.

Vidor Resort offers a variety of room types, including Family Suites, Classic Rooms, Traditional Rooms, and the exclusive Private Spa with a private sauna and whirlpool. Rooms differ in size, capacity and location. Some are located in the main building, while others are in the two annex buildings.

Yes. All hotel rooms include free Wi-Fi.

Yes. All rooms have one or two televisions, depending on the room category.

Yes. Every room includes a private safe for your valuables.

Some room types include a refrigerator or minibar, while others do not. The available amenities are always listed in the room description.

No. Some rooms have a private balcony, while others do not. This is always specified in the room description.

Yes. A baby cot is available on request for an additional fee, subject to availability.

A hotel room is the perfect choice for a carefree holiday. Your stay includes daily housekeeping, the option of an All You Can Eat breakfast or half board, free access to the Aquapark for the whole family, and access to the wellness area and gym for adults. It's ideal for guests who want to relax without worrying about cooking or cleaning.

The Family Suite is the most popular choice for families. Located in the main building, it offers around 50 m² of modern, spacious accommodation and easy access to all resort facilities.

For a romantic getaway, we recommend the Private Spa room, featuring a private sauna and whirlpool. Classic and Traditional double rooms are also available for guests looking for a simpler option.

Yes. The hotel combines comfortable rooms with all the resort's services: Aquapark for the whole family, wellness area and gym for adults, All You Can Eat breakfast or half board, restaurant, entertainment and an outstanding location in the heart of the Dolomites in Val di Fassa.

Yes. Thanks to its location, you can easily walk to the centre of Pozza di Fassa, the ski lifts, hiking trails and cycle paths. You can enjoy your holiday without needing to use your car every day.

The stopover area is reserved exclusively for motorhomes and vehicles with rooftop tents. Caravans, trailers and ground tents are not permitted. It is designed for travellers passing through who wish to enjoy the resort's facilities for a short stay.

No. The stopover area cannot be booked. Pitches are assigned on a first-come, first-served basis.

Access is controlled by an automatic barrier. If a pitch is available, an entry ticket is issued, allowing the barrier to open. Before leaving, simply pay at reception.

The maximum stay is 48 hours. The stopover area is open 24 hours a day.

The fee is charged per 24-hour period and cannot be split. After the first 24 hours, the next 24-hour rate is automatically applied. Prices vary by season and are always updated on the Vidor Resort website.

The fee includes:

• stay for the vehicle crew (24 hours),
• 2-amp electricity connection,
• use of the campsite's sanitary facilities,
• motorhome service with fresh water and waste disposal,
• access to playgrounds, Mini Club, cinema and Otta's World,
• participation in the resort's activity programme.

Access to the Aquapark, Sauna World and gym is available at the external guest rate. The bar, restaurant, pizzeria and market are also available at an additional cost.

Yes. Guests staying in the stopover area can access the Aquapark, Sauna World and gym by purchasing the external guest admission, subject to availability and resort regulations.

Yes. Guests staying in the stopover area are welcome to use the resort's bar, restaurant, pizzeria and market. These services are available at an additional cost.

Yes. The stopover area is also suitable for large motorhomes. If your vehicle is particularly long, we recommend checking space availability upon arrival.

It depends on the type of accommodation booked. For hotel guests, access to the Aquapark for the whole family and the wellness area for adults is always included (except on the day of departure). For camping and glamping/apartment guests, access is included only if a package such as Happy Family has been purchased.

Yes. If your stay does not include access, you can purchase either a 3-hour ticket or a full-day ticket, depending on your preference.

Yes, but with some restrictions. During peak periods such as July, August, the Christmas holidays, and other busy periods, external guests are generally not admitted. On some mornings, depending on occupancy and weather conditions, access may be available. We recommend contacting reception before your visit.

The services included in your stay are not available on the day of departure. If you would like to continue enjoying the Aquapark or Wellness area, you can purchase either a 3-hour ticket or a full-day ticket, subject to availability.

The Aquapark features four swimming pools:

• an indoor pool with a depth of about 1.40 metres,
• a heated outdoor pool with a whirlpool,
• a shallow children's pool,
• a water play pool with interactive games for younger children.

There is something for every member of the family.

Yes. The Aquapark is designed for families and includes a shallow children's pool, a water play pool, three water slides and plenty of fun areas for younger guests.

Yes. All pools are heated and maintained at approximately 30–32°C, ensuring a comfortable experience throughout the year.

Yes. The Aquapark features three water slides, providing plenty of fun for children and teenagers.

The Aquapark is open whenever the Vidor Resort is open, during both the summer and winter seasons. Opening days and hours may vary depending on the time of year.

Yes. The Sauna World is accessible from 15 years of age and is designed to provide a peaceful and relaxing environment.

No. The Sauna World is a nude wellness area, following the traditional Alpine sauna culture. A towel must be used inside the saunas, and slippers are mandatory throughout the wellness area.

The Sauna World is an adults-only wellness area featuring different saunas, relaxation rooms and quiet spaces, perfect for unwinding after a day in the Dolomites.

Yes. Bathrobes and towels are available for rent for an additional fee.

Yes. The Vidor Resort offers massages and wellness treatments by appointment, providing the perfect complement to your wellness experience.

Yes. Vidor Resort features a fully equipped gym where you can continue your workouts during your holiday.

No. Gym access is included for hotel guests and with the Happy Active Camping package. For camping and glamping guests with the Happy Family package or without a package, access is available for an additional €5.

Yes. The Aquapark provides spacious changing rooms and lockers that can be locked using the chip provided upon entry.

It depends on the type of accommodation booked. For hotel guests, access to the Aquapark for the whole family and the wellness area for adults is always included (except on the day of departure). For camping and glamping/apartment guests, access is included only if a package such as Happy Family has been purchased.

No. A swimming cap is not required. However, guests with long hair must tie it back with a hair tie before entering the pools.

Yes. Slippers are mandatory in both the Aquapark and the Wellness area for hygiene and safety reasons. If needed, they can be purchased or rented, subject to availability.

The Aquapark is one of the highlights of Vidor Resort. It features four heated pools, a heated outdoor whirlpool pool, three water slides, dedicated children's areas and a modern wellness centre for adults, all surrounded by the beautiful Dolomites.

The wellness area is designed for complete relaxation after skiing, hiking or cycling, offering saunas, relaxation areas and massages in the heart of the Dolomites.

Yes. With its indoor pools and wellness facilities, the Aquapark is an excellent choice even on rainy days. However, access for external guests cannot be guaranteed during bad weather, as availability depends on the number of resort guests. We recommend contacting reception before your visit.

Yes. With children's pools, water slides, a heated outdoor whirlpool pool and an adults-only wellness area, every family member can enjoy the perfect holiday experience.

Reception is open every day from 8:15 a.m. to 9:00 p.m. Our staff is available for check-in, check-out and assistance throughout your stay.

Our team speaks Italian, German and English.

Yes. Reception can provide information about hiking, ski areas, events and activities in Val di Fassa. For more detailed information, you can also visit the APT Val di Fassa tourist office in Pozza di Fassa.

Yes. Vidor Resort has a well-stocked grocery store offering food, drinks, everyday essentials and camping supplies.

The market offers fresh bread every morning, local products such as speck and cheese, groceries, drinks, souvenirs, camping equipment and gas cylinders.

A private bathroom is an exclusive facility for camping guests who would like extra comfort and privacy. It is located in a building next to the main building and is reserved exclusively for the family who books it. All private bathrooms include a toilet, bidet and washbasin and, depending on the category, also feature a shower, Jacuzzi or freestanding bathtub.

Yes. Camping guests can book a private bathroom, subject to availability.

Guests can choose between:

• a Private Bathroom with shower;
• a Jacuzzi Private Bathroom;
• a Luxury Private Bathroom with shower, freestanding bathtub, TV and private balcony.

A private bathroom gives you the comfort of an apartment while enjoying the camping experience. It is reserved exclusively for your family, providing extra privacy and convenience throughout your holiday.

Yes. Vidor Resort offers heated and sanitised ski lockers. They are available for an additional charge for camping guests, while hotel and glamping guests have them included.

The heated ski storage is included for hotel and glamping guests. Camping guests can book it for an additional fee.

Yes. The lockers are designed for storing your skis and ski boots safely throughout your holiday, while keeping your boots warm and dry.

Yes. Wi-Fi is free for all Vidor Resort guests.

Yes. Wi-Fi is available throughout the Vidor Resort, including pitches, accommodations and the main common areas.

Yes. The two sanitary buildings are equipped with coin-operated washing machines and dryers for all guests.

Yes. Gas cylinders are available at the resort market. An empty cylinder must be returned when purchasing a new one.

Yes. Vidor Resort offers electric vehicle charging stations, available for an additional fee.

Yes. Vidor Resort provides a motorhome service area with fresh water supply and waste disposal for camping and stopover area guests.

Yes. Vidor Resort features a complete dining area with a restaurant, pizzeria and bar. Guests can choose between traditional dishes, modern cuisine, pizzas and a wide selection of drinks, making it the perfect place to relax after a day in the Dolomites.

Yes. The restaurant and pizzeria are located in the same dining area. Guests are free to choose between pizza and restaurant dishes, and people at the same table can order different options.

Yes. At Vidor Resort, guests sitting at the same table can order both pizzas and dishes from the restaurant menu, allowing everyone to choose what they prefer.

Yes. External guests are welcome at the Vidor Resort restaurant-pizzeria, subject to table availability. We recommend booking in advance, especially during busy periods.

Yes. Reservations are recommended, especially during high season and busy evenings, as the restaurant-pizzeria is often very popular.

The Vidor Resort restaurant combines tradition and modern cuisine, offering Trentino and Italian specialties with a contemporary touch and carefully selected ingredients.

Yes. The menu includes dishes inspired by Trentino and Alpine traditions, reinterpreted with a modern style while preserving local flavours.

Yes. Vidor Resort pays attention to guests with food intolerances. The restaurant offers gluten-free dishes, while the gluten-free pizza is AIC certified (Italian Celiac Association).
The restaurant dishes are not AIC certified, but they can be prepared carefully upon request.

Yes. Our team is happy to consider different dietary requirements and intolerances. We recommend informing us when booking or directly speaking with our restaurant staff.

Yes. Takeaway pizza is available and, depending on availability, some restaurant dishes can also be ordered to take away.

Yes. All Vidor Resort guests can enjoy the à la carte restaurant-pizzeria, subject to reservation and availability.

Yes. Guests can charge restaurant, pizzeria and bar expenses to their room, apartment or pitch and pay the total amount at departure.

Vidor Resort offers an All You Can Eat breakfast, with a wide selection of sweet and savoury products. Guests can enjoy the available breakfast options freely during service hours.

Breakfast is always included for hotel rooms. Apartment and pitch guests can request breakfast as an extra service, either for individual days or for the whole week.

No. The All You Can Eat breakfast allows guests to enjoy the available products during breakfast hours, but taking food away from the breakfast area is not permitted.

Yes. The restaurant-pizzeria can host groups, celebrations and special occasions, subject to availability and prior organisation.

Yes. A birthday cake or a special celebration can be arranged. We recommend informing the restaurant in advance.

Yes. Dogs are welcome in the restaurant-pizzeria, respecting the comfort and needs of other guests.

The Vidor Resort restaurant-pizzeria combines traditional Trentino and Italian cuisine with a modern touch. Enjoy restaurant dishes and pizzas prepared with quality ingredients in a welcoming atmosphere, perfect for families, couples and groups of friends.

Yes. The restaurant-pizzeria offers a welcoming family atmosphere with a wide selection of dishes and pizzas for both adults and children.

Yes. The restaurant, pizzeria and bar are located directly inside Vidor Resort, allowing you to enjoy lunch, dinner or an aperitif without having to use your car or motorhome.

Yes. With its welcoming atmosphere and carefully prepared cuisine, the restaurant-pizzeria is perfect for romantic dinners, birthdays and other special celebrations during your holiday.

External guests are welcome whenever tables are available. Enjoy local cuisine, AIC-certified gluten-free pizza, a wine list with more than 150 labels, and a warm, welcoming atmosphere in the heart of the Dolomites.

Yes. Vidor Resort is designed for family holidays in the Dolomites, with indoor and outdoor play areas, a kids' club, organised activities, cinema, Otta's World and the Aquapark. Children can enjoy plenty of activities while parents can also relax and enjoy their holiday.

Families can enjoy many services and activities, including a kids' club from 4 years old, Otta's World, an outdoor playground, indoor play areas, cinema, organised activities, family excursions and the Aquapark. On request, facilities for younger children such as cots, high chairs, changing tables, bottle warmers and baby baths are also available.

Yes. Vidor Resort also welcomes families with babies and young children. On request, cots, high chairs, changing tables, bottle warmers and baby baths are available to make the stay more comfortable.

Yes. Baby cots are available for an additional charge for both hotel and camping guests. We recommend requesting one in advance.

Yes. High chairs are available free of charge on request, both in the restaurant and for accommodations where needed.

Yes. On request, we can also provide changing tables, bottle warmers and baby baths, in addition to cots and high chairs. We recommend requesting these facilities before arrival.

The main children's facilities and activities, including the kids' club, Otta's World, playgrounds, indoor play areas and organised activities, are included for Vidor Resort guests. Some specific activities may have an additional charge, such as ski lifts or external services required for certain excursions.

Yes. Vidor Resort has a kids' club with trained activity staff, where children can take part in games, creative activities, children's dance, group games, tournaments and other organised activities. The kids' club operates during the resort's opening periods.

Children from 4 years old can attend the kids' club independently, without their parents. Younger children may access the kids' club areas and activities only when accompanied by a parent.

Yes. Children under 4 can use the kids' club and take part in activities when accompanied by a parent. From the age of 4, children can participate independently in the organised activities.

The programme varies depending on the season and period and can include group games, treasure hunts, arts and crafts, children's dance, tournaments, Nutella parties, nature activities and trips to mountain farms where children can meet animals. Various activities for the whole family are also organised.

Yes. The programme is adapted to the season. In summer, in addition to activities at the resort, family trips and outdoor excursions are organised, usually around twice a week, including visits to mountain farms where children can meet animals. In winter, kids' club activities take place mainly indoors, with games, arts and crafts, children's dance, cinema and other organised activities.

Yes. Organised children's activities are free of charge for Vidor Resort guests. Some specific excursions may involve external costs, such as lift tickets or other services required for the activity.

Rainy days are no problem at Vidor Resort. The resort offers more than 4,000 m² of indoor areas, including the kids' club, playrooms, cinema and various organised activities. The indoor Aquapark is also a favourite option for families looking for fun on rainy days.

Otta's World is Vidor Resort's magical children's world, inspired by a fantasy mountain forest. It includes indoor and outdoor play areas where children can play and use their imagination. Its main character is Otta, the resort's cheerful marmot mascot.

No. Otta's World is an unsupervised play area, where children can play freely under their parents' supervision. The kids' club is a separate service, with activity staff organising and supervising activities for children from 4 years old.

Yes. Vidor Resort has a large outdoor playground, separate from Otta's World, where children can play outdoors surrounded by the Dolomites. Access is included for resort guests.

Yes. Access to Otta's World and the outdoor playground is included in the stay for Vidor Resort guests, with no additional charge.

Yes. Vidor Resort offers more than 4,000 m² of indoor leisure areas for children and teenagers, including table tennis, indoor football, table football, billiards, darts and interactive games, as well as dedicated areas for younger children.

In the indoor leisure areas, children and teenagers can enjoy table tennis, indoor football, table football, billiards and darts, as well as interactive games. There are also areas for younger children and a space with tables, a screen and interactive games near Otta's World.

Bad weather does not mean the fun has to stop. Vidor Resort offers more than 4,000 m² of indoor areas, including the kids' club, playrooms, cinema and many activities. The indoor Aquapark is also one of the main attractions for families on rainy days.

Yes. Vidor Resort is not only designed for young children. Teenagers can enjoy table tennis, indoor football, table football, billiards, darts, interactive games and the Aquapark, giving older children plenty of options for entertainment during their holiday.

Yes. During the summer season, family excursions and outdoor activities, usually around twice a week, are organised. These can include visits to mountain farms where children can meet cows, goats, donkeys and chickens, as well as other experiences exploring the Dolomites.

Because Vidor Resort offers families a complete holiday experience without compromising on comfort. Children have access to play areas, a kids' club, organised activities, Otta's World, an outdoor playground, cinema and the Aquapark, while the whole family can enjoy the natural surroundings of the Dolomites. Even on rainy days, the more than 4,000 m² of indoor areas and the Aquapark provide plenty to do.

Yes. The wide range of activities and facilities allows families to enjoy something different every day, including the kids' club, Otta's World, outdoor playground, indoor play areas, cinema, Aquapark, organised activities and excursions. The programme also changes according to the season and period of the year.

Yes. Vidor Resort welcomes guests travelling with pets. Dogs, cats and other domestic animals are allowed in various accommodation types. A pet supplement applies and varies depending on the accommodation chosen. Please let us know when booking that you will be travelling with a pet.

Pets are allowed on the pitches, in most apartments and in the hotel rooms at Vidor Resort. The only exception is the Private Spa, where pets are not allowed. Please let us know when booking that you will be travelling with a pet.

Yes. A pet supplement applies and varies depending on the type of accommodation, such as camping, glamping or hotel. The exact amount is shown in the quotation or booking.

Yes. Vidor Resort has a dedicated dog exercise area with small paths where dogs can move around and enjoy some time outdoors.

Yes. Vidor Resort has a dedicated area for washing and drying dogs, which guests can use free of charge.

Yes. Several dog waste bins are located throughout the resort, making it easy to keep the shared areas clean and respect other guests.

Yes. Dogs are welcome in the restaurant and bar at Vidor Resort and can stay with their owners during meals or while enjoying a drink.

Yes, dogs may accompany their owners in the outdoor play areas, but they are not allowed in the kids' club or Otta's World.

For hygiene and safety reasons, dogs are not allowed in the Aquapark, Wellness area, kids' club, Otta's World or market. In other designated shared areas, they can accompany their owners.

No. Dogs are not allowed in Otta's World. They may accompany their owners in designated outdoor areas where pets are permitted.

Because at Vidor Resort your pet can be part of the holiday without giving up comfort. There are several pet-friendly pitches, apartments and hotel rooms, as well as a dog exercise area and a free dog washing and drying facility. Pets can also join their owners in the restaurant and bar. The resort's location in the Dolomites also offers plenty of opportunities for walks and outdoor experiences together.

Yes. Val di Fassa offers many opportunities to enjoy the mountains with your pet, including valley walks, hiking trails, mountain excursions and outdoor experiences. It is an ideal destination for anyone who wants to spend a holiday in nature together with their four-legged friend.

Yes. Val di Fassa offers numerous trails and walks that can be enjoyed with your dog. It is important to follow the signs along the trails, keep your dog under control and take particular care in areas with grazing animals and in sensitive natural areas.

Vidor Resort is an excellent starting point for exploring Val di Fassa on foot. Many hiking routes start directly from the resort or can be reached easily from nearby, with trails suitable for different levels of ability.

The Buffaure-Ciampac lift is approximately 1 km from Vidor Resort, while shuttle buses to Val Monzoni and Val San Nicolò depart nearby. From these areas, you can access numerous hiking routes, including trails towards Lagusel, Cima 11 and Cima 12, as well as many other mountain destinations.

There is a wide choice of routes, from easy walks to more demanding mountain hikes.

Yes. Vidor Resort's location makes it easy to reach many of the main areas of Val di Fassa. In addition to the many hiking routes nearby, guests can use mountain lifts and shuttle buses to reach other areas of the valley.

Paid shuttle services are also available to reach further destinations in Val di Fassa and expand your choice of hiking routes and activities.

Yes. Val di Fassa offers walks and hikes of different difficulty levels, including many routes suitable for families. Mountain lifts and shuttle buses also make it possible to reach higher-altitude starting points without having to tackle large elevation gains from the beginning.

Yes. This is one of the great advantages of Val di Fassa: there are easy walks, moderate hikes and more demanding routes for experienced hikers.

This allows everyone to choose a mountain experience according to their fitness, experience and available time.

Absolutely. You do not need to be an experienced hiker to enjoy the mountains. Val di Fassa offers many easy walks and scenic routes, while mountain lifts and shuttle buses make it possible to reach higher-altitude starting points and choose routes suited to your abilities.

Yes. Val di Fassa offers guided hikes and outdoor activities with mountain guides and experienced professionals, allowing visitors to discover the landscape, nature and Dolomites from a different perspective.

Yes. Val di Fassa offers many options for cyclists, from the valley cycle path to MTB and e-bike routes and more demanding trails for experienced riders.

Vidor Resort's location makes it easy to combine cycling with hiking, other mountain activities and relaxation.

Yes. An e-bike is a great way to explore the valley and tackle routes with elevation gain while keeping the effort more manageable. Val di Fassa offers different e-bike routes, from easier rides to more challenging tours.

Yes. The valley offers routes with different difficulty levels, so less experienced cyclists can also find suitable rides. An e-bike can also make routes with elevation gain more accessible.

Vidor Resort has a partnership with a bike rental service in Pozza di Fassa, where resort guests receive a 10% discount on bike rentals.

Yes, some lifts are equipped for bicycle transport, although conditions vary depending on the lift. It is therefore advisable to check the specific lift's conditions and operating times before travelling.

Yes. During the summer season, several mountain lifts in Val di Fassa operate, providing easy access to hiking trails, mountain huts and panoramic viewpoints. Opening dates and times vary depending on the lift and time of year.

If you plan to use several mountain lifts during your holiday, the Panorama Pass can be a convenient option. In 2026 it includes 31 lifts throughout Val di Fassa and is available in different formats: 3 days out of 6, 6 out of 6 or 7 out of 13 days. It is particularly useful if you want to explore different mountain and hiking areas during your stay.

Summer in Val di Fassa offers many activities beyond hiking and cycling. Depending on your interests, you can enjoy horse riding, rafting, paragliding, via ferrata routes and adventure parks.

Horse riding is available around Vigo di Fassa and Campitello di Fassa, rafting can be enjoyed in nearby Val di Fiemme, paragliding is available in Campitello di Fassa, and there are several via ferrata routes for experienced hikers. Families can also enjoy beautiful adventure parks, including one in Pera di Fassa.

Absolutely. This is one of the strengths of a holiday at Vidor Resort: you can start the day with a hike, bike ride or mountain activity and finish it by relaxing at the resort, in the Aquapark or Wellness area. It is an ideal way to combine outdoor activities, nature and relaxation in one holiday.