Information for your camping holiday in the Dolomites of the Trentino
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Information for your camping holiday in the Dolomites of the Trentino

Useful information about the campsite Vidor in Pozza di Fassa - Family and Wellness Resort in Val di Fassa

Alpine Spa
The Alpine Spa Beauty Center is open daily in summer and in winter with timetables that vary according to the season. Relax yourselves, you are in good hands. Let our experts spoil you and suggest you the best.
Arriving by public transport
If you prefer to come to our campsite by public transport, we recommend you take the train to Trento and from there, take the coach to Pozza di Fassa. The campsite shuttle bus will pick you up from there. In order to plan your journey schedule more accurately, contact us via email and we will advise you.
Our resort offers a secure lock-up free of charge with personal lockers for bikes, in services block 1: please request this when making your booking or ask at reception during your stay.
Cash machine
A cash machine is available at reception to withdraw money or top up your phone.
Charging stations
Special safety boxes for recharging mobile phones or photographic equipment; information at reception.

Digital Newspaper Stand
Please consult the article “Newspaper”
Do I need to book a massage or beauty treatment in advance?
In order to enjoy a relaxed stay we advise you to book in advance. You can do this by telephone on +39 0462 760022 or alternatively via email on
See Four-legged friends

Electric power-assisted pedal-cycles
To discover the Val di Fassa by mountain bike, you can hire KTM E-Mountainbikes at reception. There is also the possibility of hiring carry carts for children.
Energy saving
Our campsite has won the European "Ecolabel" prize. This prize is awarded to hospitality businesses which are particularly environmentally friendly. An example of this is that all the taps in the wash blocks, apartments and rooms are fitted with timers to avoid water wastage. Furthermore, our water is heated by means of solar panels and a biomass boiler.
Family Sauna Day
Day or afternoon dedicated to family saunas, so that children can also discover the benefits of the kneipp and sauna courses. Even though nudity should be expected in the sauna on these days, please cover yourself with a cotton towel.

Four-legged friends
Pets are welcome at our resort, as well as in our holiday homes, as long as they are kept on a lead in communal areas.
We have even created a private bathroom especially for them with an access ramp and tub so that they can indulge in a warm bath! Furthermore, they can enjoy themselves running free through the open pastures that are adjacent to the campsite.

Fresh air
At our holiday village the air you breathe is 100% clean! We can guarantee the highest levels of fresh air and tranquillity as we are situated amongst pasture meadows and woods, with no main roads nearby. Help us keep things this way by turning off car and camper van engines as soon as possible!
Fridge box and freezer box
Fridge or freezer cells to hire; they are located at the Pradél group services; please ask for the service at reception.
Our holiday village has 16 covered and heated parking spaces. Free for bikes and motorbikes, motor vehicles at a charge.
Gift tokens
Do gift tokens have to be booked in advance or can they be bought straight from the check out?
It is possible to buy gift tokens straight from reception. It is not necessary to book in advance, but it is definitely advisable to reserve massage appointments. You can do this by telephone on +39 0462 760022 or alternatively via email
Is it possible to book gift tokens by telephone?
Yes, it is possible to book tokens by telephone on +39 0462 760022. Once payment for the gift token has been received by bank transfer or postal order, the token will be entered on to the system and sent out by post.
Are expired gift tokens still valid for use?
Coupons bought via our website are valid. If a token has expired, please renew it at reception or by telephone on +39 0462 760022. High value tokens do not lose their validity.
Green spaces
Inside and just outside our campsite there are lovely well equipped green spaces where you can relax or have a picnic.
Health assistance
There is a doctor for tourists available at the local out-patients unit every day during high season. Please ask for information at reception.
Information office
A very useful information desk with qualified, multilingual staff is located in the centre of the town Pozza di Fassa. Possibility of booking bus tickets to the major Italian cities.
Our holiday village has complete wireless internet coverage. You can make use of this service straight from your pitch or inside your apartment or room. There is a charge for this service.
Lavatory and showers
Each service block has lavatories and showers available for our guests. Paid service, toiletries not included. An iron and ironing board are also available.
Lost property
Items found within our holiday village are brought to the reception where they will be stored and a notice will be put up on the found items notice board.
Please consult the article Alpine Spa
Medical emergencies
The nearest casualty department is just 3km away, you will receive the assistance you require and if necessary be accompanied to hospital.
Our holiday village offers free indoor, heated and attended parking for motorbikes and bikes.
Natural rock climbing wall
Our holiday village is one of only a few with a natural rock climbing wall! Bring suitable equipment with you - you can have lots of fun!
In order to keep up to date during your holidays, you can order the dailies from the supermarket and pick them up in the morning (paid service).
Our holiday village has parking spaces in every sector, as well as for the restaurant, wellbeing centre and beauty farm. There are more than 60 spaces and 6 disabled spaces. There is a private parking space for each apartment and chalet.
Petrol station
It is just 4km from our holiday village to the nearest petrol station. Please remember that winter petrol is obligatory during the winter.
In the town of Pozza there is a very well stocked pharmacy. If you require a pharmacy outside normal working hours there is always a pharmacist available.
Our reception is open 7 days a week all day from 8am to 9pm.
Every apartment, chalet, room and private bathroom is fitted with a safe. A free storage service is available at reception for jewellery and valuable items for all other guests.
Our saunas are open every day.
Please wear a pair of slippers, we suggest at least 2 towels - Large towels are preferable, especially for visits to the sauna. We would kindly remind you that while in the sauna it is obligatory to place a towel between yourself and the seat. If required, you can hire a towel, bath robe and slippers. Admittance to those aged 4 and over.
Articles of clothing are not permitted in the well-being centre, and especially in the sauna.
The reasons for this rule are the following:
1. The danger of harmful fumes. When certain fabrics heat up, they may produce poisonous gases.
2. For hygiene reasons. Sometimes the interior of clothes harbours bacteria, which could then proliferate in the sauna.
To safeguard your health. Wearing a swimming costume in the sauna prevents the possibility of your body sweating, thus increasing the risk of a heart attack.
Ski lock-up
You can find these at the Pradél group services. Each individual accommodation unit has its own allocated locker, while guests at our camping site can make a request at reception.
To open, please insert the token in the correct reader. During the night there is a drying and disinfection system for boots and gloves.
4 star service! It is possible to obtain the skipass directly from the reception and avoid queues and misunderstandings. You can even book it in advance. So you can leave the campsite in the morning with your skis on "sanssouci" or rather, without a second thought!
Shuttlebus service in winter
To reach Pozza di Fassa there is a small train on wheels that passes out of the campsite about every half an hour; from there you can also take the skibuses that connect the whole valley. These services are for a fee and tickets can be purchased at the reception desk together with timetables.
Smoking not allowed
Pursuant to Regional Law no. 13 of 22.12.2004 smoking is strictly prohibited in public places, as well as in the static rental structures.
There is a supermarket inside the utility complex which stocks all the necessities, as well as camping equipment and first aid supplies. New for this season we have set up a department of local specialities and wellbeing products.
Swimming Pool
A swimming pool for adults and a swimming pool for children is open every day. Entry is free for children up to the age of 2 (a waterproof swim nappy is compulsory for babies and a swimming cap is compulsory for everyone).
Swimming pool temperatures
Our swimming pools are heated to two different temperatures. The adults pool is 1.40m deep and is heated to a temperature of 32°C, whilst the baby pool is 30cm deep and is heated to a temperature of 36°C.
Tourist Information centre
There is a very useful information office with qualified multilingual staff in the centre of our town, Pozza di Fassa. It is possible to book direct bus tickets for all the major Italian cities.
Towels and bath robes
Forgotten to bring your towel or bath robe? No problem! You can hire a set of towels or a bath robe from the reception for the duration of your stay. A set of towels (bath and hand towel) costs € 4.00, and bath robes cost € 5.00.
Our holiday village also caters for holidaymakers who bring a motorbike or bike trailer to carry things, by providing places where you can store them safely and then collect them when you need them.

We have an assorted waste collection (paper and cardboard, glass, tins, plastic, organic and general waste): as far as possible, we also invite our guests to be mindful in creating a cleaner environment.

The water throughout our holiday village is of excellent quality and is drinkable. It is drawn from the springs just above the campsite. The water in the sprinkler system which waters the gardens is not drinkable however, in order to save energy this water is recycled.
Water babies
Young babies love splashing around in the water, so the temperature of their pool is much warmer (+34°C). Swim nappies are compulsory. If required, they are on sale in packs at our supermarket, or single items are available at the swimming pool reception.
Wellbeing centre
Bring a pair of sandals and enough towels. Large towels are particularly advisable especially for visits to the sauna. We would like to remind you that in the wooden saunas it is obligatory to keep a towel between your body and the seat. It is possible to hire towels, bath robes and sandals if required.
Various items for hire
For bottle warmers, thermometers, baby baths, camping cribs and bed rails, please contact reception. Service offered while stocks are available.